- How do I buy FIFA Ultimate Team coins online?
- How can I sell FIFA Ultimate Team coins online?
- You are out of stock, when will you have more stock?
- How long does it take to deliver my coins?
- Where do I enter my discount code?
- What payment methods do you accept?
- My order is under "manual review", what does that mean and how long until I get my coins?
- My order was refunded because of fraud, why?
- Do you only accept GBP (£)?
- Are you legit? Is this site a scam?
- I have a YouTube channel, if I help your site out will you provide free coins?
- Can I exchange my FIFA 13 Coins for FIFA 14 Coins?
How can I buy FIFA Ultimate Team coins online?
In order to buy FIFA ultimate team coins online, we make it safe, simple and instant. Simply add the amount of coins you wish to purchase to your cart, then fill out the required information. At this point, the platform will search for your player within the auction. If it is found, you will be prompted to proceed to checkout. Once you payment is complete, a link will be sent to your email. This link will complete the transaction by purchasing your player automatically. REMEMBER to make sure you type in your email address correctly! This can delay your coins being delivered. You have upto 2 hours to claim your coins -if they are unclaimed we cancel and refund you.
How can I sell FIFA Ultimate Team coins online?
Selling FIFA Ultimate Team coins online is just as simple as buying coins, if not easier! Simply select which platform you wish to sell coins for, then follow the on screen steps. Make sure you enter your PayPal email correctly, this is where your payment will be sent to. Without a VERIFIED PayPal account we cannot send your funds, so make sure you have your account in place before selling or this will delay your payment.
Payments will be made manually within 36 hours-however we aim to pay within 12 hrs. We appreciate your patience. Payments are made in GBP-We are not responsible for any exchange rate charges or Fee's.
You are out of stock, when will you have more stock?
Chances are, we're not, however on the rare occasion we do not have stock, this is usually due to extremely high demands and or issues with our EA accounts. Our stock is real-time, and updated live when our accounts have stock so we can't tell you exactly when. Coins are sold by you, and brought by you - we are simply the middle man. Our data indicates that 8am GMT is when we tend to have the most stock, while 7pm GMT will tend to be the lowest. We will have stock every 24 hours, so be sure to check back.
How long does it take to deliver my coins?
Our favourite answer... "instantly!". Transactions are processed automatically, providing our automated screening process approves your order. Otherwise, we will manually review your order which can take up to 30 minutes. 1% of orders have been subjected to a manual review.
Where do I enter my discount code?
Ok, we admit, this seems counter-intuitive; you enter your discount code after you enter your PayPal information. Once you enter your payment information, you will be brought back to our site. You will have the option to enter a discount code at the top of the page.
What payment methods do you accept?
Currently, we accept PayPal and Skrill. Both are safe, easy and trusted by millions. If you don't have an account, no problem, each accept most major debit and credit cards and they won't require you to create an account.
Like in all FIFA Ultimate Team transactions, EA keeps 5% of the coins for Tax
My order is under "manual review", what does that mean and how long until I get my coins?
We use several services to mitigate risk, it can happen based on a number of factors. For some, the reason can be spending limits, which prompts our customer service team to ask for ID to verify your account. We process manual reviews within 30 mins. Should your auction item end, re-list it with the same amount. If the player isn't listed when we approve your account, we will notify you of your approval, and you may re-visit the confirmation link at your convenience to complete your order.
My order was refunded because of fraud, why?
We use several services to mitigate risk, and a manual review can happen based on a number of factors. If we are unable to manually review your order, we will refund it. If you have concerns or questions about your refunded order, or would like to find out specifically why; contact us at firstname.lastname@example.org or use our live chat. Please note:We reserve the right to refuse any order.
Do you only accept /trade in GBP (£)?
We accept payments worldwide. Our prices are always displayed and paid in £. Our Payment Processors will conveniently accept any currency at the banks current exchange rate. Both PayPal and Skrill (our two payment processors) will automatically convert from your local currency. The current exchange rates will be used, we are unsure how much it will be as they fluctuate. For an approximation you can check here:
http://www.xe.com/currencyconverter/ (Note: these rates may not match PayPal's, Skrill's or your Bank's exchange rate) These payment terms apply to both Buyers/Sellers. We are not responsible for any exchange rate charges or Fee's.
Are you legit? Is this site a scam?
Oddly enough, we get asked this question. If you would like a biased, yet honest, answer we would tell you how we have traded hundreds of millions of FIFA coins. But, you shouldn't take our word for it, check out our social profiles; http://www.twitter.com/FIFACoinTrader
I have a YouTube channel, if I help your site out will you provide free coins?
We don't give free coins, or provide coins for sponsorship. We do offer you 5% on referred orders, you may request sponsorship via our Sponsorship Program Application. We are revising our program for 2014 so bear with us if you do not get a response straight away.
Can I exchange my FIFA 13 Coins for FIFA 14 Coins?
No, sorry. We do not support FIFA 13 anymore.